REGION: All

ISSUE: How to determine the static IP address of a NAS device if unknown and re-setting the IP address without harming pre-existing data 

CAUSE: Buffalo TeraStation was set to a Static IP address and is unknown.

PLATFORM(S): TeraStation NAS / LinkStation NAS

SOLUTION:  

1. From our download page, select your TeraStation/LinkStation from the product drop down menu, select download.

2. Look for the Client Utility under Utilities, download the file to users desktop and use a zip utility unzip the file.

3. Click on Start > Program Files > Client Utiltiy. This will scan the network for NAS devices and supply you with an IP address.

4. If that fails, press the INIT button on your device (KB#000003 - Forgotten Password),  which will reset the IP address to DHCP. 

5. Use the Client Utility again to find the IP address.