REGION: EMEA

ISSUE: Forgotten password / other useage or access issues

PLATFORMS: All wireless routers, ethernet converters and access points

SOLUTION:

The only solution is to set the unit back to default settings. Afterwards all settings you made are lost and the password is the default one.

Wireless Routers / Access points and Ethernet converters - Look for the INIT or Reset button on the device. Press and hold for about 10 seconds (The only exception is the WBMR-G54, here press the reset botton for about 20 seconds). If the red diag light starts flashing release the button. Wait until the router is restarted. (approximately 2 min)

If there is no change to the unit, disconnect the power to the unit for 1 minute and retry the reset after the unit has been restarted.

If this still does not solve the problem, please contact Technical Support for further instructions.