Extended Warranty

Extended Warranty FAQ

Q: What products are eligible for Buffalo’s Extended Warranty?
A: Buffalo’s populated TeraStations™ are eligible for Buffalo’s Extended Warranty. Buffalo Enclosures (TS4000 series) are not eligible.


Q: What is covered under Buffalo’s Extended Warranty?
A: Buffalo’s extended warranty will provide the same coverage as the Buffalo’s VIP Warranty for your product. Buffalo’s VIP Warranty terms are found with your TeraStation’s documentation or on our website. Buffalo’s Extended Warranty Terms are found below.


Q: Why should I get a Buffalo Extended Warranty?
A: Buffalo’s VIP Warranty covers your TeraStation for 3 years from the date of purchase, after which any service maintenance is the owner’s responsibility. Purchasing the Extended Warranty will extend this coverage for an additional 1 or 2 years from the date of purchase.


Q: Where can I purchase the Buffalo Extended Warranty?
A: You can purchase Buffalo’s Extended Warranty from your Terastation’s re-seller.


Q: What should I do if my Buffalo TeraStation requires service?
A: Simply call Buffalo Technical Support for your country. Please also have your device’s serial number and proof-of-purchase available.


Buffalo 1 Year Extended Warranty
Terms and Conditions


More Info

Buffalo 2 Year Extended Warranty
Terms and Conditions


More Info

 

  Buffalo TeraStation Extended Warranties

 Model Product code Warranty period EAN
 

 TS-2RZS--T--D-EU
 TS-2RZH--T--D-EU*

 *up to 48TB

 EWNBD01-1Y  1 year extension  4981254031520
 EWNBD01-2Y  2 year extension  4981254031568

 TS-2RZH--T--D-EU*

 *72 and 96TB

 EWNBD00-1Y  1 year extension  4981254032923
 EWNBD00-2Y  2 year extension  4981254032930
 

 TS1400R
 TS3400R
 TS3410RN
 TS5400R / RWR
 TS5410RN
 TS5600D / DWR
 TS5800D / DWR
 WS5400R / RRS2
 WS5600D / DRS2
 WSH5610DNS2

 EWNBD02-1Y  1 year extension  4981254031537
 EWNBD02-2Y  2 year extension  4981254031575
 
 TS3200D
 TS3210DN
 TS3400D
 TS3410DN
 TS5200D / DS / DSP / DWR
 TS5210DN
 TS5400D / DWR
 TS5410DN
 WS5200D / DRW2
 WS5400D / DRW2
 EWNBD03-1Y  1 year extension  4981254031544
 EWNBD03-2Y  2 year extension  4981254031582
 
 TS1200D
 TS1400D
 EWNBD04-1Y  1 year extension  4981254031551
 EWNBD04-2Y  2 year extension  4981254031599